Streamlining port and customs operations with ASA Links
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Nom du projet
Post-Brexit Business Platform
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Secteur d'activité
Maritime, logistics, customs
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Temps de développement
6 months
Présentation rapide
ASALinks is an independent French maritime agency, active since more than 20 years on the northern coast of France. She supports professionals in maritime and road transport in the management of port, customs and regulatory operations.
Specializing in ship consignment, customs formalities and health and veterinary assistance, ASALinks is establishing itself as a key player in the context post-Brexit, with 24/7 operation on several strategic sites.
Contexte
The company had to face a major increase in complexity following the Brexit, and chose to anticipate this transition with a custom-made business tool, combining field, management and customer relations.
Le besoin / la problématique
ASALinks needed a business tool capable of supporting the transformation of its operations following Brexit. The need included both:
A field tablet application to facilitate the work of agents in port areas
A complete management platform: customer orders, organization of interventions, document processing and invoicing
A robust, intuitive, multi-profile system that complies with customs and health standards
A flexible invoicing, taking into account the multiple complex use cases specific to the port business
Les enjeux et contraintes spécifiques
Our approach
Agile approach
We adopted an agile approach, with iterative work based on fieldwork and user feedback.
Audit of actual uses
The project began with an in-depth field audit to map concrete uses.
Iterative Evolution
The project evolved in short cycles, in continuous collaboration with the ASALinks teams.
On-time delivery
A first version was delivered within the Brexit deadline, then expanded subsequently.
