CRM and business tool

Custom CRM for high-end travel agencies with Tribu d'Explorateurs

  • Nom du projet

    Trybe

  • Secteur d'activité

    Tourism – Custom travel agency for families

Présentation rapide

Tribu d'Explorateurs is a high-end travel agency founded in 2018. It organizes tailor-made stays for families, offering immersive, intergenerational and fun experiences around the world.

Contexte

Faced with a growing business, the agency needed a central tool to structure its commercial activity, strengthen its premium image and steer its development.

Le besoin / la problématique

The agency needed custom CRM software for

Generate detailed, high-end and personalized quotes

Manage a team of 10 salespeople

Track all business and operational KPIs

Integrate with Ringover for call management

Organize a rich catalog of travel services (accommodation, activities, transportation, etc.)

Become a real business management tool, capable of gradually replacing existing solutions

Les enjeux et contraintes spécifiques

1
Ergonomic and intuitive interface, designed for everyday use
2
Ability to handle complex and personalized quote cases
3
Need for accurate data and tailor-made KPIs
4
Scalability to support the expansion of the sales team
5
Progressive integration with existing tools and replacement over time

Our approach

Agile method

Implementation of an agile method with short iterations, continuous prioritization and regular feedback.

Modular Architecture

Designed to scale the platform quickly, according to business needs.

Customer co-construction

Close collaboration with the client to fully adapt to the reality on the ground.

Scalability

Tool designed to grow with the team and support the agency's ambitions.