Streamlining port and customs operations
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Project name
Post-Brexit Business Platform
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Industry
Maritime, logistics, customs
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Development time
6 months
Quick overview
The company is an independent French maritime agency, active for more than 20 years on the northern coast of France. It supports professionals in maritime and road transport in managing port, customs and regulatory operations.
Specializing in ship consignment, customs formalities and health and veterinary assistance, the company has established itself as a key player in the post-Brexit context, operating 24/7 across several strategic sites.
ASALinks, an independent French maritime agency facing post-Brexit complexity, needed a custom business tool: we built a web and mobile platform (field tablet app + management desktop with AI document interpretation) that has handled over 50,000 missions and 1.2M processed documents with 98% user satisfaction.
Context
The company faced a major increase in complexity following Brexit, and chose to anticipate this transition with a custom-made business tool, combining field, management and customer relations.
The need / the problem
The client needed a business tool capable of supporting the transformation of its operations following Brexit. The need covered both:
A field tablet application to facilitate the work of agents in port areas
A complete management platform: customer orders, organization of interventions, document processing and invoicing
A robust, intuitive, multi-profile system that complies with customs and health standards
A flexible invoicing system, taking into account the multiple complex use cases specific to the port business
Specific challenges and constraints
Our approach
Agile approach
We adopted an agile approach, with iterative work based on fieldwork and user feedback.
Audit of actual uses
The project began with an in-depth field audit to map concrete uses.
Iterative evolution
The project evolved in short cycles, in continuous collaboration with the client's teams.
On-time delivery
A first version was delivered within the Brexit deadline, then expanded subsequently.
