AI agency & custom intelligent automation

AI tools for every business profile

Artificial intelligence should not be reserved for large organisations. Our solutions adapt to your size, your budget constraints, and your real operational needs.

AI development for small businesses and independent professionals

We build AI solutions that are accessible and adapted to the operational reality of small businesses and SMEs. The goal is to deliver tools that are simple to use, quick to pay back, and able to address concrete day-to-day problems.

Custom AI solutions for growing SMEs

Our AI applications plug into your existing software to drive efficiency: inbound request handling, automated reporting, support for sales and HR teams. Your people save time, your processes gain reliability.

AI automation agency for large enterprises

Robust, scalable, and secure solutions to industrialise business processes at scale: internal AI platforms, multi-department intelligent agents, native GDPR compliance. We meet the governance and security expectations of large organisations.

Our expertise

As an AI development and automation agency, we cover the full delivery cycle — from strategic thinking through to production deployment.

01. Intelligent automation: AI agents & automated workflows

We design and integrate AI agents that handle repetitive or complex tasks autonomously, directly inside your existing tools or in the applications we build for you: inbound email triage and qualification, structured information extraction from unstructured documents, automatic lead qualification, document generation from your data.

• Native API integration into your stack (CRM, ERP, mailboxes, internal tools)
• Tech stack: LLM APIs (Claude, GPT), Model Context Protocol (MCP), vector embeddings (pgvector), function calling, multi-agent architectures — embedded into Laravel / Vue applications we build for you
• No no-code, no third-party SaaS layer: your code and your data stay with you
• Average gain observed: −70% on the manual tasks we automate

02. Custom conversational assistants

We build conversational assistants grounded in your own content — documentation, knowledge base, business data — to answer accurately within your context: customer support, employee onboarding, document search, internal assistance. Embedded directly in your website, intranet, or business applications, not as an external module bolted on top.

• Retrieval-augmented generation (RAG) on your data sources, with fine-grained scope and access-rights control
• Tech stack: LLM APIs (Claude, OpenAI models), embeddings and vector search (pgvector / Postgres), Laravel-side orchestration, Vue interface embedded in your applications
• Full configuration: tone of voice, knowledge scope, guardrails, human handover, conversation logging

03. Analysis and decision support

We develop custom tools that aggregate your scattered data, extract meaning, and deliver the essentials to your teams: business dashboards, automated summaries, anomaly detection, contextual alerts. AI is not a cosmetic layer dropped on top of a generic dashboard — it sits at the core of the tool we build for you.

• Custom business dashboards with configurable alert rules and AI-generated explanations
• Summarisation and information extraction across long and heterogeneous documents (reports, contracts, meeting notes, email threads)
• Weak-signal detection in your data (sales opportunities, anomalies, unexpected variances) by cross-referencing sources with LLM analysis
• Tech stack: LLMs for analysis and summarisation, embeddings for similarity and document clustering, API connectors to your data sources, output rendered inside Laravel / Vue interfaces embedded in your stack

04. AI-assisted content production

We build content generation tools calibrated to your editorial guidelines, your brand voice, and your operational constraints: marketing copy, product sheets, reports, sales proposals, SEO articles. The goal is not to replace your writers but to give them back the hours they currently spend on first drafts and formatting.

• Multi-format (web, print, email, social) and multilingual generation, with strict adherence to your editorial line
• Brand-voice adaptation via structured system prompts and examples drawn from your own content — no costly, unnecessary fine-tuning, just rigorous prompt engineering
• Integrated SEO pipeline: SERP analysis, semantic structuring, editorial brief, assisted generation, human validation — a methodology proven on our own content
• Human-in-the-loop workflow at every step, with logging and the ability to adjust prompts autonomously

An AI agency grounded in operational reality

Working with an agency specialised in custom software development gives you end-to-end support and a solution genuinely fit for your needs. At Quai des Balises, we combine technical expertise, custom web development, and a real understanding of business challenges to deliver tools that actually perform — in line with our methodology.

A 30-minute first conversation is enough for us to assess the feasibility of your AI project and outline a concrete approach.