Your tailor-made software development in Lille

A tool tailored for you: your methods, your teams, your ambitions.

  • Optimize your internal flows
  • Digitize your know-how
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  • 5 /5
30 reviews on Google
+ 100  

Satisfied customers

+ 70

projects completed

Let's discuss your needs Contact us

They chose software that suits them

Companies from all sectors have chosen us to design their custom business software.

What if we developed yours?

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Custom software development agency in Lille: your personalized digital solutions with Quai des Balises

Need a business tool perfectly adapted to your processes, a fluid and efficient internal application or even software connected to your existing digital ecosystem? Call on a custom software development agency in Lille to transform your ideas into concrete and effective tools. At Quai des Balises, we design and develop web, SaaS and application solutions designed to streamline your operations, automate your tasks and gain autonomy on a daily basis.

Our mission: to create customized, robust, scalable software that is perfectly aligned with your business objectives. SMEs, start-ups, communities, industrial structures or associations - we support each structure with an agile, human and results-oriented approach.

Why choose Quai des Balises for your custom software?

  • Support from A to Z: We support you from the very first stages of your planning process. Functional analysis, UX workshops, drafting specifications, development, testing, production launch, and ongoing maintenance are all part of this process. Each phase is managed by a dedicated, responsive, and committed project team working alongside you.
  • 100% Custom Development: Our software is designed from the ground up, based on your specific business needs. No unnecessary overlays, no irrelevant standard features. Each software component is designed to serve your needs, with the possibility of interconnecting with your existing tools (ERP, CRM, intranet, external APIs, etc.).
  • An agile and transparent approach: Each project is divided into short sprints with regular deliverables. You have constant visibility on the progress of development, you can test and validate as you go. Our collaborative working method involves you at every key stage.

Recognized local expertise in Hauts-de-France

Based in Lille, our custom software development agency operates throughout the country, with particular attention paid to businesses and structures in the Hauts-de-France region. We have already supported many local players in their digital transformation: automation of internal processes, production monitoring tools, secure web platforms, custom back offices, complete information systems, collaborative extranets, etc.

Our team is composed of full-stack developers, experienced project managers, creative UX/UI designers and integration specialists. Together, we build reliable, maintainable, and ergonomic digital solutions — for simplified, intuitive, and secure daily use.

A clear process for a solution tailored to your needs

At Quai des Balises, each project follows a proven and structured process:

  • 1. Framing: Audit, expression of needs, mapping of data flows, technical and functional analysis.
  • 2. Design: Mockups, user journeys, software architecture, sprint planning.
  • 3. Development: Front-end & back-end integration, database, unit testing, interfacing with your existing systems.
  • 4. Delivery: User acceptance, server deployment, training, technical documentation, support and maintenance.

A digital solution that evolves with you

All our software is designed to evolve with your business: adding new features, scaling up, integrating additional modules, graphic redesign or technological updates. We stay by your side over the long term to ensure the sustainability and performance of your solution.

Turn your ideas into powerful tools with Quai des Balises

By choosing Quai des Balises, you are opting for a human-sized, involved agency, expert in custom development and driven by the desire to create truly useful solutions. We help you design software that reflects your working methods, supports your growth and simplifies your daily life.

Contact our custom software development agency in Lille today to discuss your project, obtain a personalized quote, and together build a digital tool that reflects your image.

Interfaces designed for your business

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💡 Innovation Tax Credit

Innovation is great.
Getting reimbursed for it is even better.

Crédit d'Impôt Innovation

Quai des Balises is an agency recognized by the French government, certified for the Innovation Tax Credit (CII).

In short: if your project is innovative, you can recover up to 20% of the invested amount through a tax credit. It's a real boost to fund your bold ideas while keeping your budget under control.

Who is eligible?

Small businesses, startups, tech or industrial companies

If you're developing an innovative digital solution, you're likely eligible. The good news? We handle everything.

Check my eligibility for free

Interfaces designed for your business

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Software adapted to every profession

Every business has its own constraints. That's why our custom software is always built around your organization, not the other way around.

Artisans

Simple and effective business software, designed to optimize your daily life without changing your habits.

TPE & PME

Software designed to help you manage better, decide better, and collaborate better.

ETI & groups

Robust and secure software solutions, custom-developed to integrate with your information systems.

Startups & SAAS

We transform your ideas into tailor-made applications, designed to evolve quickly and adapt to the market.

Case Studies

Discover how our custom software has enabled our clients to digitize their processes and gain efficiency.

Let's move your ideas forward
Sector : Maritime, logistics, customs

Brexit Platform – Customs Support

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Problem

With Brexit, the company needed a custom tool to manage new customs and sanitary formalities directly from the port.

Solution

Development of a field-oriented business tool to centralize customs data and facilitate agents’ work, complemented by a web-based management platform for comprehensive tracking and smooth communication.

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Results achieved

  • Hundreds of customs declarations handled more easily

  • Time saved in the field

  • Fewer errors thanks to automation

  • Live deployment in under 3 months

Sector : Continuous professional training

Business platform & management for SST training center

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Problem

The company managed its training programs without a suitable tool, making organization complex, inefficient, and hard to scale.

Solution

Creation of a training management platform with planning, enrollment tracking, certification management, and real-time key performance indicators.

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Results achieved

  • 30% reduction in transportation costs

  • 25% improvement in delivery times

  • 45% increase in customer satisfaction

  • 20% fuel savings

Sector : Tourism – Custom travel agency for families

CRM for high-end travel agencies

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Problem

The agency, specialized in fully personalized trips, lacked a suitable CRM to centralize requests, track sales activity, and streamline quote creation.

Solution

Development of a custom CRM for tailor-made travel, including client tracking, personalized quote generation, and an integrated booking system.

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Results achieved

  • Higher conversion rate on inquiries

  • More efficient sales follow-up

  • Faster and more accurate quotes

  • Improved customer experience

What we guarantee for your software

A team committed to your digital transformation

Our team designs custom software, focusing as closely as possible on your field challenges.

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David Brulin

Director
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François Dusautoir

Director & CTO
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Giovanny Foucaud

Developer
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Tom Darques

Developer
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Benoit Peron

Developer

They tell how their tool changed their daily lives

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  • 5 /5
30 reviews on Google
I highly recommend Quai des Balises. They supported me from A to Z in creating my platform Palominow and still support me today. I'm more than satisfied with their services. They are attentive, experts in their field, and passionate! Working with them is a real pleasure — I couldn't have hoped for better!
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Margaux Lapôtre

Founder of Palominow

We’ve been collaborating with Quai des Balises for over 2.5 years on web solution development. With over 50,000 tasks managed since deployment, the tool has become indispensable for our team and clients. The developers are highly responsive and always available to quickly resolve issues. Thanks to them, we’ve significantly improved time efficiency and productivity. Highly recommended!
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Franck-Edouard Tiberghien

CEO of ASA Links

Quai des Balises is a highly reliable and very competent web agency. They offer, suggest, and recommend solutions that are always relevant and well-suited. François and David are super responsive and truly available for their clients. I wholeheartedly recommend them!
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Aurélien Chabrol

Founder of Tribu d'explorateurs

Great experience! I was impressed by the advice and professionalism of this web agency. I recommend anyone in need of their services to request a full audit!
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Jean-Baptiste Lecaille

Director - ORPI sector

Choosing our team means creating the right software

Choosing our team means creating the right software

Technical expertise

  • Custom development with the best technologies on the market.

The experience

  • More than 11 years designing business software adapted to each activity.

Unique solutions

  • Each software is designed for you, based on your business, your users and your constraints.

Scalable solutions

  • Our software is built to grow with you, not to hinder your growth.

Effective solutions

  • We optimize every feature to improve your operational performance.

Stable and secure solutions

  • Tested, protected, auditable, and regularly updated software.

Total transparency

  • You follow the evolution of your software in real time throughout development.

Support from A to Z

  • From ideation to post-delivery support, we never let you down.
❓   How does it work?

Your tailor-made software in 7 steps

Developing custom software requires method, listening, and business vision. Here's our approach, built with you, step by step.


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Céline Desrumaux

Responsive and available, François and David are attentive to the smallest details to create a tailor-made project that meets the client's wishes. They also put themselves at the level of the uninitiated client to explain the entire project.
01

First exchange

An appointment to understand your goals, your constraints, and your tools. Together, we lay the foundations for a truly tailor-made project.

02

Needs Analysis

Mapping your processes, identifying friction points and automation avenues. All of this can be formalized under NDA.

03

Framing & estimation

Based on the analysis, we offer you a clear, reasoned estimate that can be adjusted according to your priorities.

04

Validation & planning

You receive a detailed quote and a progressive development schedule. You retain control over each step.

05

Development

Our team is taking action. You'll have access to a dedicated space to monitor progress, test, and respond continuously.

06

Recipe & adjustments

The features are validated together. We adjust them based on your feedback so that the result perfectly meets your needs.

07

Upload & follow-up

Your software is deployed. We train you, we support you, and we remain available for future developments.

Our industry expertise

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Production solutions, traceability, predictive maintenance

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Site monitoring, resource management, scheduling

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Sales management, stock control, customer relations

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Route optimization, real-time tracking, WMS

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CRM, invoicing, project management

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Patient management, care pathways, GDPR compliance

4 points to help you decide

Our approach to
truly tailor-made software