Experts in custom software development in Tourcoing

A tool tailored for you: your methods, your teams, your ambitions.

  • Optimize your internal fuzz
  • Digitize your expertise
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  • 5 /5
30 reviews on Google
+ 100  

Satisfied customers

+ 70

projects completed

Let's discuss your needs Contact us

They chose software that reflects their personality

Companies from all sectors have chosen us to design their custom business software.

What if we developed yours?

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Custom Software Development Agency in Tourcoing: Digital Solutions Tailored to Your Business Challenges

Based in the Hauts-de-France region, Quai des Balises supports companies through its expertise in custom software development in Tourcoing. The agency designs digital solutions engineered to precisely meet your business needs, optimize internal processes, and sustainably support your growth. Every project is built on in-depth functional analysis and close collaboration with your teams to deliver reliable, scalable software that integrates perfectly into your existing environment. SMEs, mid-caps, local authorities, and fast-growing companies benefit from high-performance digital solutions designed to improve operational efficiency and drive digital transformation.

Custom Software Designed for Your On-the-Ground Reality

Custom software development in Tourcoing requires a deep understanding of your workflows, constraints, and objectives. Quai des Balises prioritizes solutions adapted to your organization, capable of evolving alongside your needs.

  • User-Centric Design: Interfaces are designed to be intuitive, ergonomic, and efficient, facilitating user adoption and enhancing the overall experience.

  • Reliable and Sustainable Technologies: Technical choices guarantee performance, security, and scalability, while ensuring simplified maintenance.

  • Local Support: A relationship built on trust and regular communication ensures rigorous project tracking and true long-term collaboration.

Comprehensive Expertise in Custom Software Development in Tourcoing

The team designs high-value personalized digital solutions, taking into account the specificities of each business sector.

Custom Web Applications

The custom web applications developed in Tourcoing meet various professional needs: management tools, collaborative platforms, customer portals, or dedicated business solutions. Each application is designed to offer performance, security, and scalability, while integrating seamlessly with your information system.

Personalized Business Software

Every activity has its own requirements. Personalized business software development allows for the precise modeling of your processes and the optimization of your workflows. These bespoke solutions provide reliability, productivity gains, and adaptability to your organization's changes.

Custom HR Onboarding Software

Quai des Balises also supports HR departments in creating custom onboarding software. These tools facilitate the integration of new employees by automating administrative procedures, centralizing documents, and planning key milestones in the integration journey. Teams save time, improve efficiency, and strengthen the employee experience from day one.

A Committed Digital Partner in the Heart of the Lille Metropole

Choosing Quai des Balises for a custom software development project in Tourcoing means choosing a local partner attentive to the economic and organizational challenges of the region. The agency collaborates with local stakeholders to offer concrete, scalable, and results-oriented digital solutions. Contact Quai des Balises now to discuss your project and design a software solution perfectly suited to your needs.

đź’ˇ Innovation Tax Credit

Innovation is great.
Getting reimbursed for it is even better.

Crédit d'Impôt Innovation

Quai des Balises is an agency recognized by the French government, certified for the Innovation Tax Credit (CII).

In short: if your project is innovative, you can recover up to 20% of the invested amount through a tax credit. It's a real boost to fund your bold ideas while keeping your budget under control.

Who is eligible?

Small businesses, startups, tech or industrial companies

If you're developing an innovative digital solution, you're likely eligible. The good news? We handle everything.

Check my eligibility for free

Interfaces designed for your business

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Software adapted to each profession

Every company has its own constraints. That's why our custom software is always built around your organization, not the other way around.

Artisans

Simple and effective business software, designed to optimize your daily operations without changing your habits.

VSEs & SMEs

Software designed to help you manage better, make better decisions, and collaborate better.

ETI & groups

Robust and secure software solutions, custom-developed to integrate with your information systems.

Startups & SAAS

We transform your ideas into tailor-made applications, designed to evolve quickly and adapt to the market.

Case Studies

Discover how our custom software has enabled our clients to digitize their processes and increase efficiency.

Let's move your ideas forward
Sector : Maritime, logistics, customs

Brexit Platform – Customs Support

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Problem

With Brexit, the company needed a custom tool to manage new customs and sanitary formalities directly from the port.

Solution

Development of a field-oriented business tool to centralize customs data and facilitate agents’ work, complemented by a web-based management platform for comprehensive tracking and smooth communication.

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Results achieved

  • Hundreds of customs declarations handled more easily

  • Time saved in the field

  • Fewer errors thanks to automation

  • Live deployment in under 3 months

Sector : Continuous professional training

Business platform & management for SST training center

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Problem

The company managed its training programs without a suitable tool, making organization complex, inefficient, and hard to scale.

Solution

Creation of a training management platform with planning, enrollment tracking, certification management, and real-time key performance indicators.

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Results achieved

  • 30% reduction in transportation costs

  • 25% improvement in delivery times

  • 45% increase in customer satisfaction

  • 20% fuel savings

Sector : Tourism – Custom travel agency for families

CRM for high-end travel agencies

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Problem

The agency, specialized in fully personalized trips, lacked a suitable CRM to centralize requests, track sales activity, and streamline quote creation.

Solution

Development of a custom CRM for tailor-made travel, including client tracking, personalized quote generation, and an integrated booking system.

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Results achieved

  • Higher conversion rate on inquiries

  • More efficient sales follow-up

  • Faster and more accurate quotes

  • Improved customer experience

What we guarantee for your software

A team committed to your digital transformation

Our team designs custom software, closely aligned with your operational challenges.

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David Brulin

Director
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François Dusautoir

Director & CTO
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Giovanny Foucaud

Developer
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Tom Darques

Developer
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Benoit Peron

Developer

They tell how their tool has changed their daily lives

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  • 5 /5
30 reviews on Google
I highly recommend Quai des Balises. They supported me from A to Z in creating my platform Palominow and still support me today. I'm more than satisfied with their services. They are attentive, experts in their field, and passionate! Working with them is a real pleasure — I couldn't have hoped for better!
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Margaux LapĂ´tre

Founder of Palominow

We’ve been collaborating with Quai des Balises for over 2.5 years on web solution development. With over 50,000 tasks managed since deployment, the tool has become indispensable for our team and clients. The developers are highly responsive and always available to quickly resolve issues. Thanks to them, we’ve significantly improved time efficiency and productivity. Highly recommended!
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Franck-Edouard Tiberghien

CEO of ASA Links

Quai des Balises is a highly reliable and very competent web agency. They offer, suggest, and recommend solutions that are always relevant and well-suited. François and David are super responsive and truly available for their clients. I wholeheartedly recommend them!
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Aurélien Chabrol

Founder of Tribu d'explorateurs

Great experience! I was impressed by the advice and professionalism of this web agency. I recommend anyone in need of their services to request a full audit!
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Jean-Baptiste Lecaille

Director - ORPI sector

Choosing our team means creating the right software

Choosing our team means creating the right software

Technical expertise

  • Custom development using the best technologies on the market.

The Experience

  • More than 11 years designing business software tailored to each activity.

Unique solutions

  • Each software is designed for you, based on your business, your users and your constraints.

Scalable solutions

  • Our software is built to evolve with you, not to hinder your growth.

High-performance solutions

  • We optimize every feature to improve your operational performance.

Stable and secure solutions

  • Software that is tested, protected, auditable, and regularly updated.

Total transparency

  • You can follow the progress of your software in real time throughout the development process.

Complete Support from A to Z

  • From ideation to post-delivery support, we never let you down.
❓   How does it work?

Your custom software in 7 steps

Developing custom software requires methodology, attentive listening, and a business-oriented vision. Here is our approach, built with you, step by step.


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Céline Desrumaux

Responsive and available, François and David listen to every detail to create a tailor-made project that meets the client's wishes. They also adapt to the level of the uninitiated client to explain the entire project.
01

First exchange

A meeting to understand your objectives, constraints, and tools. Together, we lay the foundations for a truly tailor-made project.

02

Needs Analysis

Mapping your processes, identifying pain points and opportunities for automation. All of this can be formalized under an NDA.

03

Framing & estimation

Based on the analysis, we offer you a clear, well-reasoned estimate that can be adjusted according to your priorities.

04

Validation & planning

You receive a detailed quote and a progressive development plan. You retain control over each step.

05

Development

Our team is getting to work. You'll have access to a dedicated space to track progress, test, and provide continuous feedback.

06

Recipe & adjustments

The features are validated together. We adjust them based on your feedback so that the result perfectly matches your needs.

07

Online publication & monitoring

Your software is deployed. We train you, we support you, and we remain available for future developments.

Our industry expertise

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Production solutions, traceability, predictive maintenance

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Site monitoring, resource management, scheduling

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Sales management, stock control, customer relations

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Route optimization, real-time tracking, WMS

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CRM, invoicing, project management

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Patient management, care pathways, GDPR compliance

4 points to help you decide

Our approach to
truly tailor-made software